Question: How do I log in once I have an account?

Answer: After you have set up your account, you will always sign in directly through the "member login" link at the upper right corner of the site.

You can always modify your account through the "manage my account" button at the VERY upper right hand corner.

Is This Site Secure?

Your account is private and will not be accessed by anyone other than you.

Question: What is the easiest way to import these mp3s into my iTunes?

You can do either of the following in order to open the mp3's in iTunes.

-- Open up iTunes, and then select "Add to Library" from the File menu. This will bring up a browser dialog that you can use to find the mp3 file you want to open. It will also add the file to your library.

or

-- Right-click on the mp3 file you want to open and select "Open With". This will bring up a window that you can use to find the application you want to open the file with. Find iTunes and then select Ok or Open.

Question: Can I download all I want, or are my downloads limited to a certain number?

Answer: Once you become a member with a monthly or annual membership plan, you will have access to unlimited downloads as well the ability to stream remotely (with your login and password) everything on the site.

Question: Are there new downloads from time to time?

Answer: New content is added regularly such as meditations, affirmations, workouts, etc. Your membership will provide great and meaningful content, a growing community of support, and great information.

Question: May I cancel whenever I choose?

Answer: You can certainly cancel a monthly or annual subscription whenever you choose. If you cancel an annual membership before the year is up, you will just pay for the months you were a member at the monthly rate of $7.95 per month.

Question: How do I cancel?

Answer: You can quickly and easily cancel directly from your Pay Pal account by following these instructions. Your membership will end that day.

1. Log in to your PayPal account.
2. Click the HISTORY subtab.
3. Choose the Subscriptions field from the SHOW dropdown menu.
4. Check the FROM box and change the date back 1 year.
5. Click SEARCH.
6. To view the details of a specific SUBSCRIPTION CREATION, click DETAILS in the Details column.
7. At the bottom of this page, click CANCEL SUBSCRIPTION.
8. On the confirmation page, click CANCEL SUBSCRIPTION again.

Question: What do I get as a subscriber, exactly?

· Log in and listen as often as you want from any online computer
· Paid subscribers may download and place files onto their MP3 player or burn a CD.
· New and meaningful content added regularly to the library.

· Easy and secure payment via PayPal.
· Cancel subscription any time. No hidden fees or obligations.
· We will never sell or distribute your e-mail address to anyone.

Question: I can't seem to log in! What do I do??

Answer: Email us right away! support@mythoughtcoach.com

I need to change bank accounts. How do I do that?

1. Log in to your account at Paypal.
2. Click the My Account link.
3. Click Profile at the top of the page.
4. In the Account Information column, click the appropriate link (to change or update either credit card or account info).